Terms of service

ReadySOS® Terms of Service

OVERVIEW

This website is operated by ReadySOS®. Throughout the site, the terms “we,” “us,” and “our” refer to ReadySOS®.

ReadySOS® provides this website, including all information, tools, and services available from this site, subject to your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our site or purchasing a product from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

If you do not agree to these Terms, please do not access our website or use our services.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction or have the necessary consent to use this site.

You may not use our products for any illegal or unauthorized purpose or violate any applicable laws.

You must not transmit viruses, malicious code, or any harmful technology through our website.

We reserve the right to suspend or terminate access to our services if you violate these Terms, subject to applicable law.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service where permitted by law.

Content you submit through our site, excluding payment information, may be transmitted across various networks and adapted to technical requirements. Payment information is encrypted during transmission through supported payment systems.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of our services without our written permission.

SECTION 3 – ACCURACY OF INFORMATION

We strive to provide accurate and up-to-date information on our website. However, occasional errors, omissions, or outdated information may occur.

Website content is provided for general informational purposes and should not be the sole basis for making decisions. Please contact us if you need clarification about a product or order.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES

Product prices and availability may change without prior notice.

We reserve the right to modify, suspend, or discontinue any part of our services where permitted by law.

Changes will not affect rights that have already accrued to customers under applicable law.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and may have limited quantities.

We reserve the right to limit product sales by person, region, or order where reasonably necessary and permitted by law.

We make reasonable efforts to display product images and colors accurately, but actual appearance may vary depending on your screen and device.

ReadySOS® products are designed to help users contact connected family members through supported emergency alert features. Product capabilities, connectivity requirements, battery performance, and compatibility are subject to the specifications stated on the relevant product page.

Unless expressly stated otherwise, the ReadySOS® emergency bracelet does not automatically detect falls or independently contact emergency services. Users should review the product instructions and understand its limitations before relying on it.

The product is not a substitute for emergency services, medical care, or an appropriate personal safety plan.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel orders where appropriate, including suspected fraudulent transactions, pricing errors, or other legitimate concerns.

You agree to provide current, complete, and accurate billing, shipping, and contact information.

You are responsible for updating your information when necessary so we can process your orders and contact you about your purchases.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools or integrations that we do not own or control.

Such tools may be provided subject to the third party’s terms and conditions. Your use of these tools is at your discretion, and you should review the applicable terms before using them.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We do not control and are not responsible for the content, policies, or practices of third-party websites. Please review their terms and privacy policies before providing personal information or completing transactions.

SECTION 9 – USER COMMENTS AND FEEDBACK

If you submit comments, suggestions, ideas, or other materials to us, you grant us permission to use them for purposes related to operating, improving, and promoting our business, subject to applicable law and any privacy commitments we have made.

You confirm that you have the necessary rights to submit such materials.

We are not obligated to keep unsolicited feedback confidential or provide compensation unless otherwise agreed in writing.

We reserve the right to remove content that is unlawful, abusive, misleading, or otherwise inappropriate.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and share personal information.

SECTION 11 – ERRORS AND OMISSIONS

Occasionally, our website may contain typographical errors or inaccuracies concerning product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct errors and update information where permitted by law. If an error materially affects an order you have placed, we will take appropriate steps to address it.

SECTION 12 – PROHIBITED USES

You may not use our website or its content:

  • For unlawful purposes

  • To violate applicable laws or regulations

  • To infringe intellectual property rights

  • To harass, threaten, or discriminate against others

  • To upload viruses or malicious code

  • To submit fraudulent information or engage in payment fraud

  • To spam, phish, scrape, or collect personal information without authorization

  • To interfere with the security or proper operation of our website

We may suspend or terminate access for prohibited activities, subject to applicable law.

SECTION 13 – DISCLAIMER OF WARRANTIES

We strive to provide reliable products and website services, but we cannot guarantee that our website will always be uninterrupted, secure, or error-free.

To the extent permitted by law, our website and services are provided on an “as available” basis.

Any product warranties expressly provided on the relevant product page or in a separate written warranty remain subject to their stated terms. Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

SECTION 14 – LIMITATION OF LIABILITY

To the extent permitted by applicable law, ReadySOS® is not liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for fraud, willful misconduct, or other non-excludable claims.

ReadySOS® products rely on their stated technical requirements and intended operation. Users should not assume that an emergency alert will always be delivered under every circumstance. Connectivity, power, device configuration, mobile app settings, and third-party services may affect performance.

The bracelet should not be treated as a guaranteed emergency response system or as a replacement for contacting local emergency services when immediate assistance is needed.

SECTION 15 – INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless ReadySOS®, its affiliates, employees, and service providers from third-party claims arising directly from your unlawful use of our services or your material violation of these Terms.

This provision does not apply to the extent a claim results from our own negligence, misconduct, or violation of applicable law.

SECTION 16 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be limited or removed to the minimum extent necessary.

The remaining provisions will continue in effect to the extent permitted by law.

SECTION 17 – TERMINATION

These Terms remain effective unless terminated by you or us.

We may suspend or terminate access to our services if you materially violate these Terms or engage in fraudulent, abusive, or unlawful activity, subject to applicable law.

Termination does not affect rights or obligations that arose before termination.

SECTION 18 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, applicable return policy, and any other policies expressly incorporated into them, constitute the agreement governing your use of our website and services.

They supersede prior communications or understandings concerning the same subject matter, to the extent permitted by law.

SECTION 19 – GOVERNING LAW

These Terms will be interpreted under applicable law.

Nothing in this section is intended to deprive consumers of mandatory legal protections available in their place of residence.

SECTION 20 – DISPUTE RESOLUTION

We encourage customers to contact our support team first so we can attempt to resolve disputes informally.

Any agreement to resolve disputes individually or waive participation in class actions will apply only if validly agreed to and enforceable under applicable law.

SECTION 21 – ARBITRATION

Where permitted by law and supported by a valid agreement between the parties, disputes may be resolved through binding arbitration rather than court proceedings.

Any arbitration provision must comply with applicable law and the rules governing the relevant arbitration process.

Nothing in this section limits rights that cannot legally be waived, including applicable rights to bring claims before a court or government agency.

SECTION 22 – CHANGES TO TERMS OF SERVICE

We may update these Terms from time to time to reflect changes in our business, services, or legal requirements.

The latest version will be posted on this page with an updated effective date where appropriate.

Your continued use of the website after changes take effect may constitute acceptance where permitted by law. Material changes will not retroactively remove rights that have already accrued.

SECTION 23 – CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

ReadySOS® Customer Support
Email: [Insert your official ReadySOS support email]

We will do our best to respond to your questions and assist with concerns regarding our website, products, and orders.

Thank you for choosing ReadySOS®.